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ECT 2021 - User Support Services
Summer 2019, Section 70

search actionsID #Subj#SecTitleDatesDaysTimeCrdsStatusInstructorDelivery MethodLoc
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000360 ECT 2021 70 User Support Services
05/28 - 08/01
3.0 Open Schoenecker, Michelle
Completely Online-Asynchronous Location: Off-Campus Credit
Building/Room: Online Classes ONLINE

Meeting Details
5/28/2019 - 8/1/2019 n/a Arranged Online Classes ONLINE Schoenecker, Michelle

  • ECT 2021.70 meets for 10 weeks May 28-Aug 1.

Location Details
Offered through: Century College.
Campus: Century College. Location: Off-Campus Credit.

Seat Availability
Status: Open Size: 20 Enrolled: 9 Seats Remaining: 11

Prerequisites (Courses and Tests)
This course requires the following prerequisite
ECT 1001 - PC Hardware and Software

Full refund is available until June 3, 2019, 11:59PM CST.
The last day to add this course is 0 business day(s) after May 28, 2019. The last day to drop this course is 4 business day(s) after May 28, 2019.
The last day to withdraw from this course is July 19, 2019.

Tuition and Fees (Approximate)

Tuition and Fees (approximate):

Tuition -resident: $554.94
Tuition -nonresident: $554.94
Approximate Course Fees: $48.48

Course Books and Materials
The course material list is not currently available for display.

Course Level

This course will cover the skills needed to effectively assist enterprise computing clients. Topics include the tools, techniques, technologies, and customer service skills the student will need to successfully integrate their technical knowledge into a customer-focused enterprise user support environment. This course requires current A+ certification. Prerequisite(s):  ECT 1001 with a grade of C or higher or instructor consent.

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