St. Cloud Technical & Community College

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MSNA 1240 - Hardware Support
Fall 2019, Section 66

search actionsID #Subj#SecTitleDatesDaysTimeCrdsStatusInstructorDelivery MethodLoc
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000192 MSNA 1240 66 Hardware Support
08/26 - 12/23
08/27 - 12/23
na - na
5:00pm - 8:50pm
3.0 Open Volkmuth, Brian
Volkmuth, Brian
Blended/Hybrid Location: St Cloud Technical and Community College
Building/Room: Northway Building 2-445

Meeting Details
8/26/2019 - 12/23/2019 n/a na - na n/a Volkmuth, Brian
8/27/2019 - 12/23/2019 T 5:00pm - 8:50pm Northway Building 2-445 Volkmuth, Brian

  • This course will meet face to face on days and times listed in the meeting details. The remaining required time is online. Students must have access to the internet to complete this course.

Location Details
Offered through: St. Cloud Technical and Community College.
Campus: St Cloud Technical and Community College. Location: St Cloud Technical and Community College.

Seat Availability
Status: Open Size: 16 Enrolled: 13 Seats Remaining: 3

  • Restricted to the following major(s): Network Administration AAS, PC Specialist Diploma, Biomedical Equipment Technician AAS, Cyber Security AAS

Full refund is available until August 30, 2019, 11:59PM CST.
Adding course is closed. Dropping course is closed.
The last day to withdraw from this course is December 2, 2019.

Tuition and Fees (Approximate)

Tuition and Fees (approximate):

Tuition -resident: $490.98
Tuition -nonresident: $490.98
Approximate Course Fees: $62.76

Course Books and Materials
The course material list is not currently available for display.

Course Level

Students learn the functionality of hardware components as well as suggested best practices in maintenance and safety issues. Students will learn to diagnose, troubleshoot, and maintain microcomputer components, computer technology fundamentals, such as PC installation, configuration, mobile devices, and networking as well as safety procedures and prohibited content. Topics include hardware compatibility, system architecture, memory, storage, expansion devices, peripherals, customer service, safety, and preventative maintenance. This course will help students prepare for careers such as Computer Support Specialist, PC Repair Technician, Network Administrator, Network Engineer, Systems Analyst, and Systems Engineer. This course addresses many of the objectives of the CompTIA A+ Essentials (220-901) Certification Exam and prepares students for the first of two exams required for the A+ certification. Student Learning Outcomes: * Explain the importance of computer components, their purpose and properties. * Install and configure storage devices and use appropriate media. * Identify common PC connector types and associated cables. * Compare and contrast network architecture devices, their functions and features. * Demonstrate effective communication with end-users. * Troubleshoot common problems related to motherboards, RAM, CPU and power with appropriate tools based on a given scenario. * Examine a system and determine, based on knowledge and research, the best solution to resolve an issue. * Troubleshoot and repair common mobile device issues while adhering to the appropriate procedures. * Summarize topical information and explain its importance in the technology field.

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